Course Material
Connecting with your team requires strong communication skills, but what does having these skills mean as a leader?
It means you can connect the hearts and minds of your team members.
Leaders that achieve this have a secret weapon: the buy-in from their team. Leaders with strong communication skills achieve more, your influence will be determined by your ability to connect.
Saying the wrong thing at the wrong time can destroy trust and when this happens, leaders lose their influence and ability to lead a team to success. Saying the right thing at just the right time requires intuition, however, at retailu we believe that good communication is teachable.
After taking this course you will:
- Understand the four different styles of communication that most people fall into.
- How to use KPI’s to predict how you can build to business.
- How to talk about sales and set clear goals with your team.
- Learn how to drive business and what lever to pull.
- How to present yourself to head office and review your opportunity to make sales goals.
Course Modules
Strategy and SWOT tool Kit
Introduction
Lesson 1: Introduction
Lesson 2: Calculating Average Ticket
Lesson 3: Conversion part 1
Lesson 3: conversion part 2
Lesson 4: Calculating Units per transaction
